Medical Practice Front Desk Success
This basic-level course explains the scope of medical front office operations. Participants will learn how their connection with patients can have dramatic results. Learn how to relay financial policies and maintain security standards. Difficult communication scenarios and practice workflow challenges will also be addressed.
Class Highlights: • Establish how quality of care on the front line is an important benchmark of the practice performance and success. • Discuss communication techniques that enhance the patient experience and protect the practice’s bottom line. • Define processes that improve collection efforts and protect PHI. • Share productivity enhancement strategies, and tips to combat stress.
Class Highlights:
• Establish how quality of care on the front line is an important benchmark of the practice performance and success. • Discuss communication techniques that enhance the patient experience and protect the practice’s bottom line. • Define processes that improve collection efforts and protect PHI. • Share productivity enhancement strategies, and tips to combat stress.
3 CEUs