Medical Front Office Skills Certificate Program - Session 1

This offering will be through PMI, not MCMS. Register through PMI directly - more details at link above!

This course is offered over three sessions:

August 9, August 17, and August 23. 

This is a comprehensive training curriculum that details the tasks and responsibilities of the medical front office. Sample forms and policies are included, and a Certificate of Competency is awarded for participants who pass the online assessment.

5 Reasons to Attend

1. Learn essential responsibilities to excel in a patient-interfacing role.
2. Discover why quality care, overall patient satisfaction, workflow, compliance, and the bottom line are key ingredients that make or break office success.
3. Learn how to communicate effectively with patients and coworkers, and learn a variety of approaches for dealing with difficult personalities.
4. Receive instruction on skills and techniques for handling difficult and stressful situations with more confidence and clarity.
5. Complete a two-hour post-lecture assessment. Participants with a passing score will receive a Certificate of Competency.