| RCIPA Contract Review Recently, you received a copy of RCIPAs
Participating Physician Agreement, along with an Individual Provider Addendum from Aetna
U.S. Healthcare ("Aetna"). To assist you in your review of the Agreement and
Addendum, the Monroe County Medical Society has prepared the following:
- A summary of the Agreement and the
Addendum; and
- Highlights of important issues
regarding the Agreement and Addendum for your consideration.
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** We strongly
encourage you to review the important issues portion below. ** |
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Since circumstances vary among physician
practices, it is essential that you carefully assess the Agreements and
Addendums impact on your specific practice. The Medical Society can provide the
names of local business and legal consultants who are available to assist with this type
of individualized analysis. Call 716-473-4072 for further information.
Agreement and Addendum Anatomy
The Participating Physician Agreement
contains 10 sections and 1 exhibit. The Addendum contains three paragraphs. The following
table provides a summary of each section of the Agreement and Addendum, with a more
detailed analysis of several clauses appearing after the summary table. |
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| Section 1 |
Definitions Provides 18 definitions of terms, including (d)
Emergency prudent layperson standard for emergency; (l)
Primary Care Physician physicians whose primary specialty is general
practice, family practice, pediatrics, internal medicine or ob/gyn; (n)
Products currently, Doctors Health Plan; (p) RCIPA
Policies policies, procedures and standards adopted by RCIPA that relate to
peer review and quality management; (r) Specialist Physician all
other physicians who are not Primary Care Physicians. One term that is not defined is medically
necessary. Another is clean claim. |
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| Section 2 |
Delivery of
Health Services Lists 20
physician responsibilities, including (a) will notify RCIPA if status as
duly licensed NYS physician changes; (b) will accept patients regardless of
health condition; (c) will not discriminate against enrollees in providing
health services; (d) will assure prompt services that assure continuity
of care; (e) will provide health services consistent with community
standards; (f) will ensure 24/7 coverage; (g) will participate
in peer review and quality management programs of each health benefit plan; (h)
on 30 days written notice to RCIPA, physician may drop an enrollee because no
satisfactory physician-patient relationship established or if enrollee missed a series of
appointments without a reasonable explanation; and physician may close his/her practice to
new patients; (i) will share medical records and other information during
and after the term of the Agreement consistent with applicable law; (j) will comply
with standards for documentation, retention and confidentiality of medical records as set
forth by RCIPA, Payor, NCQA and applicable law; (k) will permit RCIPA, Payor
and governmental authorities to access medical records and encounter data in accordance
with law; will provide same parties with financial data and reports as required/permitted
by law; (l) in accordance with law, will provide enrollees
medical records to another physician when enrollee changes physicians; (m)
will allow RCIPA, Payor, NCQA and government representatives to inspect facility and
administrative, financial and medical records relating to enrollees; will participate in
personal interviews with NCQA and governmental representatives; (n) will
comply with RCIPAs and Payors facility standards; (o) will
obtain pre-authorization in accordance with RCIPAs policies; (p) will
cooperate with RCIPAs and Payors enrollee and physician grievance procedures; (q)
will be bound by RCIPAs and Payors policies that are communicated to
physician; (r) will notify RCIPA if physician loses license or
certification, if disciplinary action against physician is initiated, if an act materially
affecting physicians ability to act under Agreement occurs, or if disciplinary
action resulting in a reduction/limitation in physicians clinical privileges occurs;
(s) will comply with laws; (t) will provide health services in
accordance with the Agreement and with the laws. |
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| Section 3 |
Compensation Lists two items regarding compensation, including (a)
Physician agrees to be paid in accordance with RCIPAs fee schedule (that might
include a risk arrangement) applicable to each health benefit plan; (b)
Physician agrees not to bill enrollee (except for supplemental charges, copayments or for
non-covered services) under any circumstances, including breach of the Agreement by RCIPA,
insolvency of RCIPA or of Payor. If physician has not been given a list of covered health
services or cannot ascertain whether a service is a covered health service, physician must
make reasonable efforts to contact Payor or RCIPA and to obtain a coverage determination
prior to advising enrollee as to coverage. This provision survives termination of the
Agreement and supersedes any oral or written agreement now existing or hereafter entered
into. |
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| Section 4 |
Claims
Submission Five provisions
describing physicians responsibilities regarding claims submission, including (a)
physician shall submit claims to RCIPA in accordance with RCIPA policies and in
RCIPA-approved format within 90 days following the date of service. If one charge is made
by physician for services of related health services, claim must be submitted within 60
days of when charge customarily made; (b) if claim is not received within 90
days period, physician waives right to receive payment. If claim is incomplete and is not
resubmitted within RCIPAs timeframe, physician waives right to receive payment; (c)
an extension of the 90 day time period is granted in death or disability of physician, or
theft or destruction of records, if extension application made within 30 days of event; (d)
if claim is denied, physician shall not seek payment for such claim; (e)
physician must retain documents regarding claims for at least 6 years. |
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| Section 5 |
Enrollee
Status If physician requests,
RCIPA shall confirm enrollment status of an enrollee in a particular health benefit plan. |
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| Section 6 |
Insurance Lists physicians insurance requirements,
which include physician maintaining malpractice insurance in an amount designated by
RCIPA, with a minimum of $1 million per claim, $3 million in the aggregate, unless
RCIPA permit lesser insurance. Insurance must provide that RCIPA will be given 30
days notice prior to cancellation, termination or non-renewal of insurance. |
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| Section 7 |
Records Requires physician to maintain medical records for
enrollees, and to maintain the confidentiality of such records. If a record of an
encounter does not exist, RCIPA presumes that the encounter did not occur, and the
physician will not be paid for such encounter. Medical records must be retained for at
least 6 years (or for minors, until 6 years after the minor reaches the age of majority). |
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| Section 8 |
Applicable
Health Benefit Plan Two
provisions regarding health benefit plans, including (a) each health benefit
plan may have a different payor and different structure; RCIPA has determined that each
health benefit plan listed on Exhibit A, including the compensation provisions of such
plan, is fair and reasonable; (b) physician understands that a payor may
require separate contracts with RCIPA or its related IPAs, depending on the health benefit
plan so the Agreement shall apply to each health benefit plan, regardless of the entity
with whom the payor contracts. |
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| Section 9 |
Termination Seven provisions regarding termination of the
Agreement, including (a) the initial term of the Agreement begins on the
date set forth in the first paragraph of the Agreement and ends on the next December 31st;
the Agreement is automatically renewed on January 1st unless either party gives
written notice to the other, at least 60 days prior to January 1st, of
its decision not to renew the Agreement; (b) either party may terminate the
Agreement for a material breach by the other on 30 days written notice; (c)
RCIPA may terminate the Agreement immediately on written notice to physician if physician
is found guilty of a criminal offense or professional misconduct, physician violates any
provision of the Agreement; or physician is no longer a credentialed provider of RCIPA; (d)
Agreement terminates when physician dies; (e) when Agreement terminates,
physician is still obligated to complete treatment and to cooperate in referring enrollees
to a new physician to assure continuation of care; at enrollees option, physician
must continue to treat an enrollee who is undergoing a course of treatment or who has
entered the second trimester of pregnancy for an additional 90 days beyond the termination
(or for a period that includes postpartum care directly related to delivery in case of
pregnancy); (f) termination of Agreement is not a release of claim of either
party; if RCIPA requests payment of moneys owed RCIPA, either physician shall either pay
such amounts or such amounts shall be off-set against moneys owing to physician by RCIPA
for unpaid claims; (g) if Agreement is implemented before NYS Department of
Health approves it, any changes directed by DOH (including termination of Agreement) shall
be made. |
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| Section 10 |
Miscellaneous Outlines fourteen standard contract provisions,
including (a) no waiver by either party of a breach of the Agreement is
effective (unless in writing) or waives any subsequent breach; (b) the laws
of NYS govern the Agreement; (c) each provision of Agreement is severable; (d)
physician may not assign Agreement and may not have another physician render health
services in his/her place; (e) physician and RCIPA are independent
contractors; (f) RCIPA may use physicians name, address, phone number,
type of practice and indication of physicians willingness to accept new patients in
its roster of physicians and other materials; (g) physician shall cooperate
in coordination of benefits programs and execute any needed documents in connection with
COB; (h) amendments to Agreement shall be sent to physician or communicated
electronically (by email, fax or posting on RCIPA web-site) and are deemed accepted unless
physician notifies RCIPA of contrary within 30 days after receipt of notice; (i)
list of health benefit plans may be amended by RCIPA from time to time so long as the
change is sent to physician or communicated electronically (by email, fax or posting on
RCIPA web-site); (j) disputes shall be settled by a judicial proceeding
unless RCIPA elects arbitration under one of two rules of arbitration; cost of arbitration
will be borne equally by the parties; (k) notices may be delivered to
physician or physicians office during normal business hours or sent by certified
mail, return receipt requested; (l) the parties shall comply with the
Managed Care Reform Act of 1996; (m) nothing in Agreement transfers
liability for RCIPAs or Payors actions to physician; (m) [sic]
nothing in Agreement transfers full or ultimate risk for cost of health services to
physician. |
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| Attachment A |
Health
Benefit Plans This Exhibit
lists the health benefit plans under which physician agrees to provide services and accept
payment. Currently, Attachment A lists Doctors Health Plan. |
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| Individual
Provider Addendum (Aetna U.S. Healthcare) |
Three
paragraphs under which physician agrees to provide services to all products
that are issued, administered or serviced by Aetna or one of its affiliates. Physician
acknowledges that RCIPA has entered into IPA Agreement with Aetna which applies to
physician; physician agrees to notify Aetna within 10 business days of learning of
underpayment, overpayment, or payment made in error, and to cooperate in correction of any
such payment. Physician acknowledges that he/she may terminate RCIPA Participating
Physician Agreement on January 1st of each year after 60 days notice to
RCIPA but that physician may have to provide an additional 90 days service to
certain enrollees. If physician terminates agreement with RCIPA for cause, or the
agreement between Aetna and RCIPA is terminated for any cause, or RCIPA is bankrupt, then
physician shall continue to provide services to enrollees for an additional 90 days after
such termination or event occurs. If RCIPA dissolves, physician will consider entering
into an agreement directly with Aetna. |
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| Participating Physician
Agreement |
- General Comment This Agreement does
not include a specific section covering RCIPAs obligations to the physician. Consider
whether additional RCIPA obligations should be included in the Agreement.
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- First paragraph Note that the
physician is entering into an Agreement with RCIPA, Inc., including any IPAs related to
RCIPA.
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- Section 2(b) This provision states
that the physician will accept patients regardless of such patients health history
or condition. However, the wording of this provision does not take into
consideration that physicians may close their practices to new patients.
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- Section 2(d) This provision states,
in part, that physicians will assure that health services are made available to Enrollees
"promptly." The word "promptly" is vague and does not clearly
state the physicians obligation.
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- Section 2(h)(ii) This provision
states that physicians may close their practice to new patients while continuing to
provide services to current patients. However, this provision does not contemplate
that physicians with practices closed to new patients may refuse to continue to treat
existing patients in certain circumstances.
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- Section 2(j) This provision refers
to standards for documentation, retention and confidentiality of medical records with
which the physician must comply. It is important that you obtain and review these
standards to ensure they comply with your business needs.
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- Section 2(k) This provision
provides that physicians shall provide certain entities, including RCIPA and the Payor,
with free copies of Enrollee medical records and encounter data. Note that
physicians are agreeing to provide such copies at no charge. This provision also
provides that physicians will provide certain entities, again including RCIPA and the
Payor, with financial data and reports. This requirement should be clarified to
ensure that the physician is not obligated to share with RCIPA or the Payor financial data
and reports beyond those regarding Enrollees.
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- Section 2(l) This provision
requires the physician to provide copies of Enrollees medical records when an
enrollee transfers to another physician. This provision should clarify that the
physician will provide such records in accordance with applicable laws.
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- Section 2(n) This provision
requires the physician to comply with RCIPAs and the Payors facility standards
regarding physical accessibility, physical appearance, OSHA regulations, fire safety and
equipment. It is important that you obtain and review these standards to ensure they
comply with your business needs and are not overly restrictive.
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- Section 2(o) Under this provision,
physicians are obligated to comply with RCIPA Policies regarding pre-authorization. It
is important that you obtain and review these RCIPA Policies to ensure they comply with
your business needs.
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- Section 2(p) This provision
requires the physician to cooperate with RCIPAs and the Payors physician
grievance procedures. It is important that you obtain and review these procedures to
ensure they comply with your business needs and that you understand your obligations.
Also, you should review these procedures to determine how a grievance made against
your staff member is handled. In addition, consider whether the grievance procedures
should apply to complaints made by Enrollees only.
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- Section 2(r) This provision
requires the physician to comply with applicable laws. This provision does not
require RCIPA to comply with applicable laws.
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- Section 3(b) This provision
prohibits the physician from billing the Enrollee under any circumstances, except for
supplemental charges, copayments, or fees for non-covered services. This provision
does not specifically permit the physician to collect deductibles.
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- Section 4 This section does not
address what is a clean claim, how quickly a physician is paid after submitting a clean
claim, or how quickly a physician is paid after submitting any additional information
requested by the Payor. It is important that you understand the definition of a
clean claim, and the timeframes for receiving reimbursement in order for you to determine
if they adequately address your business needs.
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- Section 4(a) This provision
requires you to submit "proper" claims. The term "proper" is too
vague. This provision also requires claims to be submitted in a format approved by
RCIPA. You may want further information regarding what formats previously have been
approved by RCIPA. This provision requires claims to be submitted in a format
approved by RCIPA "unless otherwise specified" within 90 days following the date
of service. It is not clear which phrase "unless otherwise specified" is
modifying the format of the claim or the timeframe on claim submission. Also,
consider whether requiring the physician to submit claims within 90 days of the date of
service is too short a time period. This provision provides that physicians submit
claims within 60 days of the date on which charges are customarily made if the charge is
for a series of related health services. It is unclear on what date the charges are
customarily made; in addition, consider whether requiring the physician to submit claims
within 60 days of such date is too short a time period.
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- Section 4(b) Note that if the
physicians claim is not received within 90 days after the date of service, the
physician waives all rights to receive payment. Again, consider whether 90 days is
too short a time period. The section also provides that if a claim is not complete
and is returned to the physician, the physician waives all rights to receive payment if
the claim is not properly resubmitted within the timeframe specified by RCIPA. You
may want to obtain additional information about the timeframe for resubmitting claims to
ensure it adequately addresses your business needs.
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- Section 4(d) This provision
provides that if claims are properly denied, in whole or in part, then the physician shall
not be paid for such claim. However, the provision should be clarified to permit
partial reimbursement if the claim is only partially denied.
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- Section 5 This section states that
RCIPA or its designee will confirm the enrollment status of an Enrollee. Consider
whether this section should provide that the physician will be able to rely on such
confirmation for reimbursement purposes, and that a mistake by RCIPA or its designee on
the enrollment status of an Enrollee will not prevent the physician from being compensated
for services rendered.
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- Section 6 This provision
permits RCIPA to alter unilaterally the required amount of insurance that the physician
must maintain.
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- Section 7 Note the importance
of the medical record. This provision states that if a record for an encounter
does not exist, it shall be presumed that the encounter did not occur and the physician
will not be reimbursed for such encounter.
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- Section 8(a) This provision states
that the health benefit plans listed on Exhibit A have been reviewed by RCIPA, and that
RCIPA has determined that the compensation of such health benefit plans is fair and
reasonable. This provision raises anti-trust issues for the physicians that should
be addressed before the Agreement is signed.
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- Section 8(b) Note that the
Agreement applies to all health benefit plans, regardless of the entity with which the
Payor contracts.
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- Section 9(b) This provision permits
either party to terminate the Agreement upon a material breach by the other upon 30
days written notice. Generally, for-cause termination provisions include a
30-day cure period, during which time the breaching party may cure the breach and prevent
the termination of the agreement. Consider whether such a cure period would be
appropriate.
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- Section 9(c) This provision
provides that RCIPA may immediately terminate the Agreement if the physician is found
guilty of a criminal offense. Consider whether this provision is too broad and
should be limited. This provision also provides that RCIPA may terminate the
Agreement immediately if the physician violates any provision of the Agreement. Consider
whether this requirement is too broad since material breach of the Agreement is also
discussed in Section 9(b).
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- Section 9(g) The phrase "is to
implemented" should read "is to be implemented."
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- Section 10(d) This provision states
that the physician may assign the Agreement to another party. Consider whether RCIPA
should be under the same obligation not to assign the Agreement to another party. Also,
this provision cites Section 2(i), which does not appear to be the correct
cross-reference.
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- Section 10(g) This provision
provides that the physician will execute any documents that may be required for
coordination of benefits. This provision is vague, and the physician may wish to
obtain further information regarding RCIPAs procedure for coordination of benefits.
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- Section 10(h) This provision
permits RCIPA to send amendments to the Agreement to the physician by email or by posting
on the RCIPA web-site. If the physician does not object to such amendments within 30 days,
the amendments become effective. Consider whether email and posting on a web-site
are appropriate means of communicating to the physician potential amendments to the
Agreement. It is important that the physician review potential amendments and maintain the
ability to refuse such amendments.
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- Section 10(i) This provision
permits RCIPA to amend Exhibit A (which lists the health benefit plans in which the
physician agrees to participate) by sending such change to the physician by email or by
posting on the RCIPA web-site. Again, consider whether email and posting on a
web-site are appropriate means of communicating changes to the list of health benefit
plans. Note that this provision does not provide physicians with any say in
what health benefit plans they are going to participate. This provision does not
permit a physician to select or de-select from individual health benefit plans. It is
important that you carefully evaluate this provision to ensure that it complies with your
business needs.
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- Section 10(j) This provision
discusses arbitration and contains a number of noteworthy items. First, the provision
permits RCIPA to choose whether to take a matter to arbitration or to court. The
physician also should have this ability to choose the forum of the resolution of a
dispute. Also, the provision permits RCIPA to choose what rules will govern in an
arbitration the National Health Lawyers Associations Alternative Dispute
Resolution Rules or the American Arbitration Associations Rules. The National
Health Lawyers Association changed its name a few years ago, and thus the rules should be
referred to as the American Health Lawyers Association Alternative Dispute
Resolution Service Rules of Procedure. Also, RCIPA should not be entitled to choose the
rules of arbitration; the determination of which arbitration rules will be followed should
be stated in the Agreement. The physician should consider which rules of arbitration
should be referenced in the Agreement.
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- Section 10 Generally, an
"entire agreement" clause would be included in an agreement of this sort,
stating that the Agreement, its exhibits and amendments constitute the entire
understanding of the parties. Consider whether an "entire Agreement"
clause should be added to this Section.
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- Attachment A This Attachment
should list the Aetna health benefit programs that RCIPA is proposing.
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| Individual Provider
Addendum (Aetna U.S. Healthcare) |
- The Addendum does not specify the
compensation schedule under which physicians will be paid. Thus, without further details,
physicians do not know how much they will be compensated or whether the addendum includes
any withholds, and if so, under what circumstances the physicians will receive the
withhold. In order to evaluate whether the Addendum is financially feasible for you,
it is important that you obtain further information regarding the proposed
compensation and any withholds. Consider whether such information should be incorporated
into the Addendum. Also, the Addendum does not explain the types of health benefit
programs (for example, indemnity, POS, PPO, HMO, self-insured, etc.) in which the
physician is being asked to participate.
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- First paragraph The Addendum
includes an all-products clause in which physicians agree to participate in all
health benefit plans offered by Aetna or its affiliates. "All-products clauses"
bind physicians to participate in a bundle of health benefit plans, including new plans,
without any chance to decline to participate or to deselect from a particular plan. Also,
physicians are bound not only to all products of Aetna, but to all products of
Aetnas affiliates. It is important that you carefully consider whether
to agree to participate in all products that Aetna and its affiliates are currently
issuing, administering and servicing, and will issue, administer or service in the future.
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- First paragraph The Addendum
provides that RCIPA has entered into an IPA Agreement with Aetna that applies to
physicians. However, this other agreement does not appear to be provided to physicians. Consider
whether the provisions from the Aetna-RCIPA agreement that directly impact the physicians
should be included in the Addendum.
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- Third paragraph The Addendum refers
to the obligation that physicians provide services for 90 days past termination of the
Agreement (from Jan. 1 through March 31st). However, it does not qualify
that this provision should apply only to Enrollees who have begun a course of treatment or
have entered the second trimester of pregnancy.
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